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Glossary of Terms

Home care can be confusing or overwhelming. Focus Care is here to help. See a list of commonly used terms below, and their definitions.

Home Care

Supportive care provided by a Support Worker in the client’s home which can be personalised to individual needs and preferences, an alternative to residential aged care. It is widely preferred to alternative methods of aged care, as it allows the individual to remain living at home and tailor their care to how they see fit.


Home Care Packages

A fixed amount of money assigned by the Federal Government to an elderly person, providing them with services that will enable them to continue to live independently at home. There are four different levels of Home Care Packages that can be assigned, and Focus Care can offer assistance and guidance throughout the process.


Home Care Services

A variety of different tasks and activities that your Support Worker can conduct or assist you with. These include transport, social support, creative therapies, and in-home nursing. A full list of services is also available, which can be customised to your individual needs and preferences.


Private Home Care

Home care that is offered privately and paid for independently, without the support of a Home Care Package. Focus Care offers all of our services under our private care services as well. This is a useful alternative for those who are on the waiting list for a Home Care Package, but need assistance immediately.


Respite Care

Temporary relief for a primary caregiver, which offers a break to relieve stress and renew energy as professional carers take over duties for a period of time. This care can be provided at a number of places, such as your own home. This offers as little disruption to daily routine as possible.


Aged Care Assessment

An assessment organised by an Aged Care Assessment Team, and is required for a person who needs to be approved for Government-funded services, including nursing homes, Home Care Packages or respite care. This assessment is used to determine the type and level of care that will be assigned.


Palliative Care

A caregiving approach which aims to optimise quality of life and provide relief from symptoms of complex, serious illness. The needs of patients is higher at this point, meaning that the care is specialised for comfort.



Dementia is a group of disorders, not a specific disease, which interferes with daily functioning. Dementia surrounds issues with forgetfulness, independence, limited social skills, and reduced thinking abilities. Medication and therapies may help manage or ease symptoms, however the condition can’t be cured.


Dementia Treatment

Most types of dementia can’t be cured, but there are different treatments that can be undertaken to manage symptoms. Medications and therapies are example of this. Focus Care uses the Montessori method to promote independence and wellbeing in those with dementia.


Montessori Method

The Montessori Method of Dementia Care is a person-centred approach to care, which fosters independence, creates opportunities, and promotes meaningful engagement. Based on the philosophy of Dr Maria Montessori, it has been a respected practice for over 1000 years. The person-centred approach carries the mantra of empowerment.


Disability Services

A means of support for a person with a disability. They offer support to develop skills and gain independence as an active member of society, enabling opportunities for choice, achievements, and inclusion through education, social activities, and creative therapies.


Disability Aids

Disability aids (or ‘mobility aids’) are devices which can be used to assist walking or otherwise improve the mobility of those who have a walking or movement impairment. A range of mobility aids are available to meet specific needs – such as cane, crutches, wheelchairs, and stair lifts.



The National Disability Insurance Agency (ADIA) is an independent statutory which implements the NDIS for thousands of Australians with a significant and permanent disability. You can also directly contact NDIA by phone or on their website for additional queries or questions about the NDIS.



The National Disability Insurance Scheme (NDIS) is a federal Government scheme that represents a new way of delivering assistance to Australians in need of disability support. When fully rolled out, it will provide funding to approximately 500,000 Australians aged under 65 with permanent and significant disability for services and supports.


NDIS Service Provider

A person, business or organisation who delivers funded services. Providers can include large companies, charities, sole traders, or small not-for-profits. Providers who are registered with the NDIS meet strict Government quality and safety requirements.

NDIS Access Request Form

The form that is completed when applying for NDIS funding or services. You can download a form online, ask the NDIS to mail you a form, or call the NDIS and make a verbal access request. See our NDIS Guide to learn more.


An NDIS Plan outlines your goals, aspirations and required supports, plus the funding you’ll receive from the NDIS. Plans can change as your individual needs change. Focus Care Support Coordinators can help with this.

Complex Needs

The NDIS Complex Support Needs Pathway will provide specialised support for participants living with a disability who have a number of different challenges impacting on their lives. Focus Care offers Complex Needs support for those who require it.