Getting to know you, to help you be your best.
Focus Care was founded on a simple but powerful commitment to provide NDIS services that enable you to live life on your own terms.
As a boutique provider, you will speak to a real person, who is dedicated to improving your experience of daily life. We take the time to get to know you – your likes and loves, your needs and wants – and will strive to match you with a support worker who shares your background and interests.
Working towards your goals, big and small.
Your handpicked support worker can take you to places you want to go, and accompany you on outings you enjoy.
Services to feel more comfortable at home. From cooking, cleaning and tidying, to modifying it to better suit your needs.
Improving your experience of daily life with personal care, hoist and sling transfers, catheter care, bowel care + more.
Our nurses and nursing assistants can look after your clinical needs e.g. medication management, high intensity clinical care + more.
Explore your creativity, engage with others and express yourself through art, music, dance and pet therapy.
Developing your daily living skills to build confidence and support you to live an independent and socially active lifestyle.
Connecting people and communities through the NDIS
The National Disability Insurance Scheme (NDIS) offers people with a permanent or significant disability, support to help them live independently, build skills and embrace community.
At Focus Care, your choices are our focus. We are proud to provide NDIS services that make you feel safe and supported, while also remaining independent and in control of the services and supports you receive. Below is our Ultimate Guide to the NDIS, which explains the NDIS, your funding, and more.
What makes Focus Care the best choice for you?
Get maximum value with your Focus Care Support Coordinator
The friendly team of Support Coordinators at Focus Care are passionate about supporting you to get the most out of your NDIS budget, dedicated to prioritising your choices, and willing to go above and beyond to meet your wants and needs.
What our clients are saying
“Thanks so much for listening to me and supporting my goals of getting better and being the person that I need to be. Your kindness and service will be one that I would recommend as often as I can!”
“Maria is very happy with the support she receives from Betty, she is very respectful of Maria and attends to her needs.”
“I have found Focus reliable and easy to deal with. We are kept in the loop, nice to deal with the same people. Care worker is wonderful and mum loves her, good to have same care worker. Thank you for all you do and all your efforts in keeping things consistent.”
Have a question about disability support?
Everyone’s needs are different. We’ve tried to answer some common questions below, but if you have a specific question, just get in touch with our friendly team.
The National Disability Insurance Scheme (NDIS) is a federal government scheme that represents a new way of delivering assistance to Australians in need of disability support. Unlike anything else before it, the NDIS when it is fully rolled out will provide funding to approximately 500,000 Australians aged under 65 with permanent and significant disability for services and supports.
Given the wide scope of the NDIS, for many of the around 4.3 million Australians living with a disability and in need of disability support the NDIS will represent the first time they receive the support they need. The NDIS is implemented by the National Disability Insurance Agency (NDIA).
As a new model being rolled out nationally to provide funding and support to people with permanent and significant disabilities across Australia, the NDIS aims to supports people with a disability to live an ordinary life, with an approach that supports them throughout their life.
The NDIS provides a range of supports. These include:
Support to increase involvement in local communities
Support to facilitate greater independence
Support to enhance wellbeing; and
Support in gaining employment and skills
Managing your NDIS funds and coordinating your services with a Support Coordinator
If you are assessed as being eligible for NDIS assistance, you will receive funding on an annual basis to acquire the aids, services, support and equipment that you are deemed to need as a result of an assessment by the NDIA.
At this point, you can choose to self-manage your own funds, in which case you make claims to NDIS personally, you can select a Plan Manager to manage your funds for you or the NDIA is able to manage your funding for you.
If you’re eligible for NDIS assistance, you’ll receive annual funding to access the support you need. You can self-manage these funds, and make claims to NDIS personally, or let a Plan Manager, or the NDIA, manage your funding for you.
There are certain eligibility requirements you must meet in order to qualify for the NDIS. Specifically, you are deemed as eligible for the NDIS if you:
are under 65 years old when you make your application
are an Australian resident, permanent visa holder or Australian Citizen
and, meet the disability or early intervention requirements.
For those aged 65 years and over it is the case that in most situations you will be ineligible for the NDIS and will receive support through the federal government’s aged care system.
Eligibility for the NDIS is determined by the NDIA. To apply, fill in the NDIS Access Checklist, call the NDIA on 1800 800 110 for an access request form, fill it in, and return it. Or just give us a call, and we can start the process for you.
We welcome plan-managed, agency-managed, and self-managed participants within the NDIS. Feel free to contact us for more information on your type of plan and how we can help.
The NDIA determines individual eligibility for the NDIS as the NDIA is the national agency responsible for running the NDIS. The process for accessing the NDIS can be broken down into three steps:
Step 1. Complete the NDIS Access Checklist
Step 2. Get in touch with the NDIA for an access request form on 1800 800 110
Step 3. Read Accessing the NDIS to understand what supporting evidence is needed.
An ‘access request’ is when you provide information about yourself and your situation to the NDIA so they can make a determination about your eligibility for the NDIS.
When it comes to making an access request, you will be asked to provide the following:
your name, age, where you live in Australia and whether you have permission to live in Australia permanently,
evidence of your residence and your age,
details and evidence of your disability and how it impacts on your daily life,
current and/or relevant reports you already have from medical specialists or allied health professionals related to your disability,
and whether you give permission for the NDIA to talk to other relevant people about your disability, such as Centrelink, your GP or a person/organisation currently providing support to you.
You can also give authorisation for someone you trust to hand over information on your behalf. This often means that you can provide copies of existing information, including letters or reports yourself, or decide to ask your treating health professional to fill out and sign a form so they can provide the information for you.
An access request can be started over the phone by contacting Focus Care on 1300 941 750 or by calling the NDIA on 1800 800 110 between 8.30am – 4.30pm.
Focus Care is a registered NDIS provider and we are proud to provide NDIS services in which you have full control over the services and supports you receive.
Your choices are our focus and we take the time to get to know you and tailor our expert services and supports to help you achieve your goals when it comes to disability support.
Our Support Coordinators help you get maximum value out of your NDIS funds and coordinate the services you need and deserve.
See our Glossary of Terms to clarify confusing or hard-to-understand terms.
Find our services in the following regions:
Even if we're not in your area yet, feel free to get in touch.
A dedicated member of our team will take the time to really listen.
How it works
We’ll visit your home to get to know you, your goals and your specific needs
We'll work with you to design your services
You'll be matched with a support worker, and your journey will begin