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Getting the Right Disability Support Services - Our Top 4 Tips

4 May, 2023

Finding the right disability support services to suit your needs can be a daunting task. However, by following the steps below, you can simplify the process and effectively navigate the National Disability Insurance Scheme (NDIS) to find the services and supports that will suit your needs.

1. Figure Out What You Need From the National Disability Insurance Scheme (NDIS)

Consider what specific services you require and what your goals are. For example, do you need help with daily living activities, transportation, or finding employment? Knowing your needs will help you find the appropriate service provider.

2. Decide Between Using a Service Provider and Self Managing

Self-managing an NDIS plan refers to the process of taking full responsibility for managing the funding and support services provided through the plan, as opposed to having a service provider manage the plan on your behalf. There are several benefits and disadvantages of self-managing your NDIS plan, which are outlined below.

Benefits of Self-Managing Your NDIS Plan

  • Control

    Self-managing your NDIS plan gives you total control over the services and support you receive. You can choose the service providers, support team, workers, and equipment that best meet your needs.

  • Flexibility

    Self-managing your NDIS plan provides greater flexibility in your life in terms of when and how you receive support. You can schedule support services entirely to suit you.

Disadvantages of Self-Managing Your NDIS Plan

  • Responsibility

    Self-managing your NDIS plan comes with a significant level of responsibility, including managing budgets, negotiating prices, and ensuring that all legal and regulatory requirements are met.

  • Time-consuming

    Self-managing your NDIS plan can be time-consuming, as it involves a significant amount of paperwork, budgeting, and record-keeping.

  • Limited Support

    Self-managing your NDIS plan means that you are responsible for finding and coordinating your own support services, which can be difficult if you do not have a good understanding of the available options or have limited networks.

  • Risk

    Self-managing your NDIS plan carries a level of risk, particularly if you are not familiar with the NDIS and its requirements. This can result in unexpected costs or penalties if things are not managed correctly.

    In conclusion, self-managing an NDIS plan can provide greater control, flexibility, and cost savings, but it also comes with a significant level of responsibility, time commitment, and risk. It is important to carefully consider the pros and cons of self-management and seek advice from a trusted source before making a decision.

3. Decide Between Registered and Unregistered Providers

Registered NDIS Providers

These providers have gone through a rigorous process of registration with the NDIS Quality and Safeguards Commission (NDIS Commission)and meet certain quality standards. They can provide all types of services, training and supports funded under the NDIS.

Unregistered NDIS Providers

These providers are not registered with the NDIS Commission, but they can still provide services and supports under the NDIS. However, they are not subject to the same quality standards as registered providers.

4. Choose the Right NDIS Service Provider

If you decide to use an NDIS service provider, your next step is to decide which one will suit you. There are many service providers to choose from, however it is important to do your research because there is a lot of variety in terms of how they operate and the services they provide.

Research Service Providers

Look for disability support service providers in your area. You can start by searching online, asking for recommendations from friends or family members, or contacting your local disability advocacy group. The Australian Government has a Disability Gateway website that can help you find disability support services in your area. Look for service providers that offer the services you require. For example, not all Service providers offer art therapy and pet therapy.

Check Provider Qualifications and Experience

Before choosing a provider, make sure they are qualified and experienced in providing the services you need. For example, you may require Disability Support for Complex and High Needs. You can check their website or contact them directly to ask about their qualifications ongoing training and experience.

Check Provider Reviews

Look for reviews or testimonials from other clients who have used the services of the provider you are considering. You can also check online community forums or social media groups for feedback from other people with disabilities.

Contact the Provider About Their Disability Services

Once you have identified a few potential service providers, contact them to ask questions and gather information. This will help you determine if they are the right fit for you.

How Can Focus Care Help?

As a registered NDIS provider, we understand the NDIS. Our support workers and coordinators will work with you - helping you access the right kind of support worker for you and helping you understand and implement your NDIS plan with ease.

If you’re eligible for an NDIS plan or believe you might be, contact our Support Coordination team for a no-obligation consultation. 

Contact us today using the form below or call us on 1800 362 871

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